| |
| Q:
How soon do I get my ring? |
| A:
If they are in stock they will ship in
2 to 3 business days. If they need to be made fresh we will notify you by
email. (Usually less than 2 weeks.) |
| |
| Q:
What about ring size? |
| A:
During your purchase you will be able
to give us your ring size in the ''comment's' window during your PayPal
checkout. If you forget, simply email us with your ring size. |
| |
| Q:
Does my ring come in a nice pretty
box? |
| A:
Yes, and depending on the price of the
item the quality of the box improves. However, they will arrive separate for
shipping needs, so if it is a gift you will want to open it first and get it
ready. |
| |
| Q:
Do I have to sign up with Pay Pal to
make a purchase? |
A:
No. When you check out, simply click
that you do not currently have
a Pay Pal account. You will then be asked for
your shipping and payment
information only. You do not need to sign up for
Pay Pal. |
| |
| Q:
Are your diamonds compliant with FTC
guidelines for diamond sales and gold plumb? |
| A:
Yes, our diamonds are from GIA trained
sources, and guaranteed to comply with GIA standards. |
| |
| Q:
Why do I get an error with your
shopping cart? |
A:
Your browser must be set to accept
cookies for our shopping cart to work.
Please adjust your Internet Explorer
"Privacy" settings in your "Internet options".
If you are using Netscape,
adjust the "Privacy & Security" settings in your Netscape
"preferences". |
| |
| Q:
What are your shipping charges?
|
A:
Free shipping USA!
All foreign
orders will require additional shipping. Please make your purchase;
we will
send an email, with a Pay Pal link for additional shipping. |
| |
Q:
Do you have higher quality (V Vs1), and
or 1 carat and larger diamonds available?
(2 carat and over in total
weight) |
| A:
Yes. Please contact the owner, Jason
Greninger at: Info@Engagement-Rings-Wedding-Rings.com |
| |
| Q:
What is your privacy
policy? |
| A:
Your email address and any other
information will be be used only by Engagement Rings Wedding Rings
.com |
| |
| Q:
What is your Guarantee? |
A:
All jewelry settings are guaranteed to
be free from defects in
craftsmanship and materials on delivery.
Diamonds
are guaranteed to be the carat, cut, color, and clarity as ordered. |
| |
| Q:
What is your return policy? |
A:
Customers must contact us before
returning any item, and must
obtain a return authorization number,
otherwise the return will not
be accepted. For refund, credit, or exchange
your item must be
returned within 30 days of date received. Item must be
in its original,
unused condition, with no missing, broken, or exchanged
stones and
the finish of both metal and stone(s) unchanged. |
| |
| Q:
Are your diamonds compliant with the
Kimberley Process? |
| A:
Yes, we do not support conflict
diamonds. |
